On Arrival
Please arrive 5 minutes before your scheduled appointment time. This gives you an opportunity to take a seat in the waiting area, use the bathroom (on the left as you enter the building).
Remember to turn your phone to silent. Your donation can be placed into an envelope provided on entrance desk, please write your name in pencil on the outside and bring it into the treatment area with you when you are called through.
Required Forms
Please print and complete the Consultation prior to arrival. Links to download this forms are below. If you don’t have access to a printer there are copies in the waiting area, so allow an extra 5 minutes before your scheduled appointment time to fill these in.
Things to Remember
Please wear loose fitting clothing. Acupuncture points between wrists and elbows, ankles to knees and the abdomen are frequently used, easy access to these areas is helpful.
Avoid a large meal for an hour before and after treatment. Alcohol should be avoided for a 12-hour window either side of the session.
The Treatment Session
The clinic is open plan and can accommodate up to 3 patients. There is a respectful privacy within the room, which patients report as a nurturing and relaxing environment. There is no separate space for consultation.
Once you have discussed the treatment and the needles are in, you will be given time to relax whilst the practitioner treats the next patient. You are always monitored and supported throughout.
Appointment Booking & Cancellation
Appointments can be made and amended through the website. Go to Make a booking.
On booking through the website you will receive a confirmation email of your appointment time and date. A reminder email and SMS text will be sent to you 3 days prior to your appointment, which will also give you the opportunity to amend or cancel your appointment if needed.
Cancellation and Changes within 48hrs of your appointment time must be paid to ensure the financial viability of the community clinic.